Vault
Find answers to common questions for our Vault Product, which allows you to spread your funds across multiple banks enhancing FSCS protection eligibility and earning yield
What is Vault?
What is an easy access account?
What is a notice account?
What is a fixed term account?
How are the ‘spoke’ accounts structured?
Once my deposit lands, do I need to allocate it into my accounts?
How do I provide notice on a term account?
One of my accounts has/is close to maturing, what happens now?
I’m already banking with X, how do I exclude them?
How can I see what interest has been earned on the account since the funds were placed?
The IDV link did not work, what can I do?
My IDV did not work/pass, what can I do now?
What other information may be requested?
I can’t provide my Seed Investment Agreement to show proof of funds, what else can I provide?
What is the onboarding process?
Why did I receive an email from Insignis asking me to complete IDV?
What does ‘person with significant control’ mean?
How do I get my address certified?
What happens when my deposit lands in the Hub account? When will it start getting distributed to the underlying bank accounts?
I want to deposit less than I initially planned, does this matter?
Why is the deposit to a bank account in Insignis’ name?
What currencies can I deposit in?
Why do I need to provide a reference with my deposit?
I deposited X, why am I only seeing Y?
What are the fees that Round charge for Vault?
What is an illustration?
Who are Insignis?
I have funds that aren’t FSCS protected, what do I do?
Can I change my liquidity preferences after the fact?
What KYB do I need to provide?
I have funds in my Hub account, what do I do?
What is my Hub account?
How is interest accrued and paid?
What reporting can I get for my Vault account?
Can I change the account my funds are withdrawn to?
Can I schedule a withdrawal?
How long does a withdrawal take?
Can I withdraw from each account directly?
If I request to withdraw from a notice account, will any future interest earned be withdrawn with it?
If I withdraw funds from Vault, how does this impact the fee reserve amount?