Your Vault reference is unique to your business. It helps our partner Insignis match the deposit you make with the account details they have on record, so it goes to the right place, at the right time.

I forgot it, what happens now?

If you forgot to add your unique reference to your transfer don’t worry! It’s likely that your funds will bounce and return to your bank. The amount of time this takes can vary. We’d suggest reaching out to your bank to check.