Deposits are usually matched instantly, as long as they have the correct reference information attached when they are sent. In some scenarios (e.g., if you make a deposit with an incorrect reference), it can take longer for us to reconcile your deposit, which will delay the order.

For orders of MMF (when deposits are made) received before 10:30 UK time, the order will match the same day and settle the following working day. For deposits received after the cutoff, the order will match on the next working day, and settle the day after that. In some scenarios (e.g., if you make a deposit with an incorrect reference), it can take longer for us to reconcile your deposit, which will delay the order.

For withdrawals, we will first sell some of your investments so that there is cash on the account to withdraw. If the withdrawal is requested before 10:30am UK Time, the sale of investments will settle the next working day, and the cash will be sent between 4-5pm of that day.

If you request a withdrawal after 10:30am, the sale of investments will be executed the next working day, settle the day after that, with the withdrawal sent between 4-5pm of that day. See the table below for an example timeline:

Important to note: new rules in the UK come in at the end of October which gives banks the right to hold funds for up to 4 days where there are reasonable grounds to suspect a payment is fraudulent and more time is needed for the bank to investigate.